{"id":2,"date":"2026-06-02T11:43:42","date_gmt":"2026-06-02T11:43:42","guid":{"rendered":"https:\/\/3p-scientific.com\/?page_id=2"},"modified":"2026-06-03T08:10:47","modified_gmt":"2026-06-03T08:10:47","slug":"sample-page","status":"publish","type":"page","link":"https:\/\/3p-scientific.com\/?page_id=2","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p><!-- FAQ SEKTION: Absolute Positionierung gegen Theme-Konflikte --><\/p>\n<div class=\"wp-block-group is-layout-constrained\" style=\"max-width: 850px; margin: 60px auto; padding: 0 20px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;\">\n<p style=\"color: #475569; margin-bottom: 40px; font-size: 1.1rem; line-height: 1.6; text-align: left;\">\n        Welcome to our FAQ page. Following the restructuring and establishment of the new 3P Scientific GmbH, we understand that our users, partners, and researchers require clear information regarding how this transition impacts their operations. Below, we have outlined the most critical details concerning instrument support, ongoing service, new orders, and the long-term continuity of the mixSorb and isoTune product lines. Our goal is to ensure a seamless transition with zero disruption to your analytical workflows.\n    <\/p>\n<p>    <!-- CRASH-PROOF CSS --><\/p>\n<style>\n        details.faq-box { background: #ffffff; border: 1px solid #cbd5e1; border-radius: 6px; margin-bottom: 16px; padding: 18px 24px; cursor: pointer; transition: all 0.2s ease; position: relative; }\n        details.faq-box:hover { background: #f1f5f9; border-color: #1b2a4a; }\n        details.faq-box[open] { background: #ffffff; border-color: #1b2a4a; box-shadow: 0 4px 12px rgba(27, 42, 74, 0.05); }<\/p>\n<p>        summary.faq-summary { list-style: none; padding-right: 40px; position: relative; display: block !important; }\n        summary.faq-summary::-webkit-details-marker { display: none !important; }<\/p>\n<p>        \/* Erzwingt das Plus exakt auf der rechten Seite *\/\n        summary.faq-summary .icon { position: absolute; right: 0; top: 50%; transform: translateY(-50%); display: flex !important; align-items: center; justify-content: center; width: 24px; height: 24px; }\n        summary.faq-summary .icon::before { content: \" \"; font-size: 1.5rem; font-weight: 400; color: #1b2a4a; display: block; line-height: 1; }\n        details[open] summary.faq-summary .icon::before { content: \"\u2212\"; }\n    <\/style>\n<p>    <!-- KATEGORIE 1 --><\/p>\n<details class=\"faq-box\">\n<summary class=\"faq-summary\" style=\"font-size: 1.2rem; font-weight: 600; color: #1b2a4a; width: 100%;\">\n            <span>Instrument Support &amp; Maintenance<\/span><br \/>\n            <span class=\"icon\"><\/span><br \/>\n        <\/summary>\n<div style=\"margin-top: 15px; padding-top: 15px; border-top: 1px solid #e2e8f0; color: #334155; line-height: 1.6; font-size: 1.05rem;\">\n<p style=\"margin-bottom: 12px;\"><strong>Are existing service contracts valid?<\/strong><br \/>\n            [Legally, contracts with the previous entity do not automatically transfer. However, we are offering seamless transition options to ensure your lab faces no downtime. Please contact us to migrate your contract.]<\/p>\n<p style=\"margin-top: 15px; margin-bottom: 0;\"><strong>How do I request technical support for my current mixSorb?<\/strong><br \/>\n            [Technical support is fully operational. You can submit support tickets directly via email at support@3p-scientific.com or use our contact form.]<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- KATEGORIE 2 --><\/p>\n<details class=\"faq-box\">\n<summary class=\"faq-summary\" style=\"font-size: 1.2rem; font-weight: 600; color: #1b2a4a; width: 100%;\">\n            <span>Orders &amp; Deliveries<\/span><br \/>\n            <span class=\"icon\"><\/span><br \/>\n        <\/summary>\n<div style=\"margin-top: 15px; padding-top: 15px; border-top: 1px solid #e2e8f0; color: #334155; line-height: 1.6; font-size: 1.05rem;\">\n<p style=\"margin-bottom: 12px;\"><strong>What happens to pending quotes or open orders from the previous entity?<\/strong><br \/>\n            [All pending operations are being reviewed individually. Our team will reach out to you shortly to re-confirm and prioritize your delivery under the new structure.]<\/p>\n<p style=\"margin-top: 15px; margin-bottom: 0;\"><strong>Can I order spare parts and consumables right now?<\/strong><br \/>\n            [Yes, parts and consumables for all mixSorb and isoTune systems are in stock and available for immediate ordering.]<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- KATEGORIE 3 --><\/p>\n<details class=\"faq-box\">\n<summary class=\"faq-summary\" style=\"font-size: 1.2rem; font-weight: 600; color: #1b2a4a; width: 100%;\">\n            <span>Software &amp; Upgrades<\/span><br \/>\n            <span class=\"icon\"><\/span><br \/>\n        <\/summary>\n<div style=\"margin-top: 15px; padding-top: 15px; border-top: 1px solid #e2e8f0; color: #334155; line-height: 1.6; font-size: 1.05rem;\">\n<p style=\"margin-bottom: 0;\"><strong>Will software updates and technical documentation remain accessible?<\/strong><br \/>\n            [Yes. Continuous software development and access to technical manuals are guaranteed. Updated versions will be made available through our digital service portal.]<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- KATEGORIE 4 --><\/p>\n<details class=\"faq-box\">\n<summary class=\"faq-summary\" style=\"font-size: 1.2rem; font-weight: 600; color: #1b2a4a; width: 100%;\">\n            <span>Company Structure<\/span><br \/>\n            <span class=\"icon\"><\/span><br \/>\n        <\/summary>\n<div style=\"margin-top: 15px; padding-top: 15px; border-top: 1px solid #e2e8f0; color: #334155; line-height: 1.6; font-size: 1.05rem;\">\n<p style=\"margin-bottom: 0;\"><strong>Who is managing the new 3P Scientific GmbH, and how do I update our vendor\/supplier system details?<\/strong><br \/>\n            [3P Scientific GmbH operates under a completely new management team. To update your ERP\/procurement system, please request our new master data sheet (including new VAT \/ tax ID) via info@3p-scientific.com.]<\/p>\n<\/p><\/div>\n<\/details>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to our FAQ page. Following the restructuring and establishment of the new 3P Scientific GmbH, we understand that our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/3p-scientific.com\/index.php?rest_route=\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3p-scientific.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3p-scientific.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/3p-scientific.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/3p-scientific.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2"}],"version-history":[{"count":12,"href":"https:\/\/3p-scientific.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":56,"href":"https:\/\/3p-scientific.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions\/56"}],"wp:attachment":[{"href":"https:\/\/3p-scientific.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}